No problems, we’ve obtained you! Determined by your distinct situation, we could either procedure the transaction Commonly or propose a refund towards your deal with. To resolve cases such as this faster, feel free to reach out to us at [electronic mail protected], we’re right here for yourself 24/seven.

If these ways never help, please Get in touch with our help at: [e-mail guarded] or use this hyperlink. We will get back to you personally right away.

The processing pace ranges from about two to twenty minutes, dependant upon how much time it will take for just a block to happen inside the community. Most orders method in only a couple of minutes. If the transaction is massive (more than 1 BTC or equivalent), processing it may acquire slightly longer, depending upon the measurement of your transaction plus the ability of the block. We boast the very best exchange speeds on the market thanks to our revolutionary trading algorithms.

The exchange commences the second your deposit is confirmed. The rate is ready based on the present industry.

Make sure you be aware that other solutions that we're partnered with may need KYC guidelines which have been distinct from ours;

For those who’re the sufferer of theft and you also suspect that stolen cash have already been transferred into a ChangeNOW deposit address, you have to open a support ticket and supply us with the following facts:

Check out the currencies and quantities during the widget yet one more time. You can amend this info if you wish.

Each KYC scenario is managed separately. If a specific customer is suitable for the procedure considering the fact that their transaction had been marked as suspicious, they are going to Have a very Particular status update on the exchange website page along with a Verify button; the button will lead to our KYC service provider SumSub’s verification Instrument.

There is a particular set of standards which the program employs; having said that, they're able to’t be built community, or else there'll be those who will try to abuse Individuals requirements in order to cheat the algorithm.

The average time for exchange is about five minutes. It is possible to track the copyright swap progress about the exchange page.

After we exchange your resources, they will be sent in your payout address. While sending is in development, your exchange’s standing will change to ‘Sending to you’.

In the traditional charge exchange, Every single transaction could possibly have its individual exceptional exchange price thanks to selling price fluctuations, marketplace circumstances, and network fees. The rate may well change Change now at any instant; Because of this, you may acquire roughly than you considered you would probably.

The processing speed ranges from about two to 20 minutes, dependant upon just how long it takes for any block to occur during the community. Most orders method in only a couple of minutes. In the event the transaction is huge (more than one BTC or equal), processing it might get slightly lengthier, with regards to the measurement of the transaction as well as the potential of the block. We boast the best exchange speeds that you can buy due to our groundbreaking trading algorithms.

If these ways don't assist, make sure you Get in touch with our aid at: [e-mail shielded] or use this link. We will get again to you as quickly as possible.